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Kitchen hire questions and answers
What is Kitchen Rental Hub?
Kitchen Rental Hub is a flexible, professional-grade commercial kitchen rental facility located in Burleigh Heads, Gold Coast. We provide fully equipped kitchens for chefs, bakers, caterers, and food entrepreneurs to help bring their culinary projects to life.
Where are you located?
We are located at 1/6 Fortitude Crescent, Burleigh Heads, QLD, 4220. Our facility is easily accessible, being just 5 minutes from the M1.
What equipment do you provide in the kitchen?
Our commercial kitchen features top-of-the-line equipment, including:
Two 10-Tray Self-Cleaning Combi Ovens
Potato Peeler (20kg capacity in 2 minutes)
4-Burner Stove & Pot Burners
20L Planetary Mixer, 15kg & 50kg Dough Machines
Sous-vide machines, Vacuum Packaging Machine, Food Processors, and more.
Additionally, we offer walk-in cold and freezer rooms and commercial dishwashers for your convenience. (Full equipment list available upon request).
How do I book a kitchen space?
Booking is easy! Follow these steps:
Schedule a kitchen tour to view our facilities.
Once satisfied, book your desired time slot through our Google Calendar system.
Make payment in advance to secure your booking.
For assistance, email us at kitchenrentalhub@gmail.com.
What are your rental options and pricing?
All prices are + GST. Minimum booking: 3 hours per session.Monday to Sunday (8:00 AM to 8:00 PM):$36.50/hour (3 to 4 hours)$34.50/hour (4+ hours)Monday to Sunday (8:00 PM to 8:00 AM):$32.50/hour (3 to 4 hours)$31.50/hour (4+ hours)Full Day (8 hours, between 8:00 AM and 8:00 PM):$264 flat ratePermanent Bookings (same day(s) and times every week, paid 2 weeks in advance):8:00 AM to 8:00 PM: $33/hour8:00 PM to 8:00 AM or weekends: $31/hourStorage (per shelf, per week, subject to availability):Cold room: $30Freezer: $40Dry storage: $20Overnight storage (per night): cold room $10 · freezer $15 · dry storage $10Licence Membership (to add your business to our council-approved kitchen licence):$400 per year for new members$300 per year for renewalsExtra time beyond your booking is charged for the exact time used (minimum 30 minutes).
Can I use Kitchen Rental Hub for food delivery operations?
Yes, on request and depending on availability. You can prepare and send orders through apps like Uber Eats during your booking. The kitchen runs on a booking rotation, so we cannot guarantee the same times every day. If you need fixed days, these go through a permanent booking. Pickups are limited to 2 to 3 per booking and drivers park on the street. Book a tour and we can talk through the times available.
Can I rent the kitchen on a long-term or exclusive basis?
Yes, subject to availability. Long-term and exclusive-use arrangements can be made for businesses needing full-time hours. Contact us to discuss availability and pricing.
What is your cancellation/rescheduling policy?
Once a booking is confirmed and paid, we don’t offer refunds.
You can move your booking to another date within the same calendar month, subject to availability, as long as you give us at least one week’s notice.
If you need to cancel with at least one week’s notice, we’ll convert your payment into credit (subject to availability), to be used within the following month.
Regular weekly bookings are paid 2 weeks in advance, so cancellations of these require 2 weeks’ notice.
How does shared kitchen use work?
Our kitchens operate on a rotational basis, meaning only one business uses the kitchen at any given time to prevent cross-contamination. The kitchen is for exclusive use when rented, however, the dishwasher area is a shared area. The cold room & freezer room will be available at all times to other users. Shared storage areas are also available at all times.
How do you ensure the kitchen stays clean?
You are responsible for cleaning your workspace after use, including wiping down equipment, sweeping, and mopping floors. We recommend allowing 15-30 minutes for cleaning. Kitchen Rental Hub conducts professional deep cleaning regularly.
Do you offer discounted rates for after-hours bookings?
Yes. Our overnight rates (8:00 PM to 8:00 AM) are $32.50/hour for 3 to 4 hour bookings or $31.50/hour for 4+ hours (+ GST). Permanent weekly bookings overnight or on weekends are $31/hour + GST.Minimum booking is 3 hours per session.
Is there a bond or deposit required?
Full payment is required in advance to secure your booking. For regular weekly hires, a 2-week payment in advance is required. We do not require a separate bond, but you are responsible for leaving the kitchen clean and undamaged.
What happens if I run over my booking time?
If you need to extend your booking, please let us know straight away. If there's no booking after yours, you may continue and the extra time will be invoiced for the exact time used (minimum 30 minutes).
Please factor in time for cleaning and packing up within your booking.
Can I receive deliveries at the facility?
Yes, the facility is accessible 24/7. You are responsible for coordinating your deliveries during your booking hours. If you need assistance with deliveries outside your hours, notify us in advance.
Do I need any licenses or permits to use the kitchen?
You don't need a licence to book our kitchen. You're welcome to book sessions to test recipes and see how it works for you (you're responsible for knowing the requirements for your own activity).If you plan to operate long term or serve customers from our kitchen, we recommend adding your business to our licence by applying to the City of Gold Coast as an additional operator (Existing Food Premises, Additional Operator). This application is free with council. Businesses usually need a licence for every location they operate from.Because our kitchen is council-approved and our main licence covers the premises (pest control, cold room and freezer temperature monitoring, grease trap, sinks and regular inspections), the process is simple for you. Council indicates 2 to 4 weeks for approval.Licence membership: $400 + GST per year for new members, $300 + GST per year for renewals (12 months from payment).All food licences require a Food Safety Supervisor certificate (a short online course), and some businesses also need a Food Safety Program. The City of Gold Coast website has the details, or you can call council directly.For more details, email us at kitchenrentalhub@gmail.com
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